Data Controller: Refers to an individual or a group that makes decisions about the purposes and methods of Processing Personal Data, either alone or in collaboration with others.
Data Subjects: This term refers to any living individual whose Personal Data is processed by a Data Controller or processor.
“Processing” and “Processing of Personal Data”: Refers to any action or series of actions performed on Personal Data, which may involve automatic or manual operations. These actions include but are not limited to, collecting, recording, organizing, storing, adapting, altering, retrieving, gathering, using, disclosing by transmitting, spreading or any other form of making information accessible, aligning or combining, blocking, erasing or destroying such data.
Personal Data: Refers to any data pertaining to and that can be used to identify a particular individual, either directly or indirectly. An identifiable individual is someone who can be distinguished by means of an identification number or through specific factors related to their physical, physiological, mental, economic, cultural, or social identity.
Cookies: These are small files stored on your device when you visit a website. They remember your preferences to improve your experience and may track your browsing habits for personalized advertising.
We may collect Personal Data about you in several ways, such as when you interact with our website, communicate with our customer service, engage with our social media platforms, or participate in our services, among others. This Personal Data may include your name, physical address, telephone number, email address, and IP address.
Your Personal Data might be used for a range of things, including but not restricted to:
Service Delivery: We may use your Personal Data to provide the services you have requested from us. This helps us to meet your needs and guarantee a positive user experience.
Customer support: We may use your Personal Data to help you and to respond to any questions or issues you might have.
Data Analysis: We may use your Personal Data to undertake data analysis, make use of the feedback received from users, and improve the quality of our products and services.
Legal compliance: We may use your Personal Data to comply with our legal obligations and orders from competent authorities.
Security and Fraud Prevention: We may use your Personal Data to ensure a secure environment and prevent fraud.
Processing transactions: We may use your Personal Data to process payment information during transactions, if applicable.
Please be aware that the aforementioned uses of your Personal Data are not exhaustive and that other legal uses of your Data may occur in compliance with existing laws and regulations.
Your privacy is our priority, and we assure you that we will not disclose your Personal Data to any third parties unless otherwise stated herein.
We may share your Personal Data in case it is necessary to fulfill our obligations and provide you with the service requested; and/or due to legal, judicial, or regulatory obligations; and/or to prevent crimes and/or reduce potential risks. You have explicitly given us your consent to do so.
We prioritize the security of your Personal Data and apply a high standard of Data Processing, adhering to this policy and all relevant data protection laws. Your Personal Data is stored securely and is only retained for a period necessary to fulfill the purposes for which it was initially collected, or as required by applicable Data Protection Laws. We have systems in place to ensure the ongoing confidentiality, integrity, availability, and resilience of processing systems and services where your data is stored
As a valued user, you have certain rights related to your Personal Data. These rights include the right to access, rectify, and erase your Personal Data; the right to restrict and object to the processing of your Personal Data; and the right to portability of your Personal Data, which means you can request to receive your personal data in a structured, commonly used, and machinereadable format.
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If you have any inquiries, feedback, or concerns regarding this Policy, or about our methods of data collection, usage, processing, storage, or disclosure, we encourage you to reach out to us at data-privacy@d24.com
We may update this Policy from time to time to meet our customers' needs and comply with changing laws and regulations. We will notify you of any changes by posting the updated Policy on our website and, where appropriate, through an email notification to ensure transparency and compliance. We recommend that you revisit this Policy regularly to stay informed about our data protection practices. This Policy was last updated in January 2023
